Sunny CRM’s customizable dashboard gives you real-time visibility into campaign performance, showroom traffic, lead conversions, customer engagement, test drive requests and after-sales follow-up

Gain a full understanding of every driver and fleet customer with an integrated profile that includes purchase history, service records, communication logs, and vehicle preferences.

Manage thousands of leads and customers across your dealer network with intelligent segmentation — from vehicle type interest, location, to buying behavior.

Easily plan and manage car launches, test drive events, dealership open houses. With Sunny CRM’s Event Management, you can effortlessly track registrations, send automated reminders, and sync participant data directly into your CRM pipeline

Engage customers across email, SMS or WhatsApp. Run automated campaigns from one Sunny CRM to promote new models, share service reminders, offer financing deals, or invite customers to exclusive launch events

Save time and maintain brand consistency with ready-to-use templates designed for the automotive sector to promote a trade-in program, test drive weekend, or after-sales offer

Ensure every showroom and branch stays up-to-date with the latest product knowledge and promotional materials by equipping the marketing & sales team with centralized access to materials

Manage contract terms, renewal dates, vehicle usage history, and communications to strengthen B2B relationships and drive repeat business.

Capture and qualify leads from website inquiries, showroom visits, test drive forms, or marketing campaigns and automatically assign leads based on vehicle interest, location, or preferred dealer, and track their journey from first touch to final purchase

From initial inquiry to vehicle handover, you can easily visualize your entire automotive sales pipeline

Manage a full vehicle portfolio from one Sunny CRM, and tag each product with variant details, price points, and promotional bundles

Keep your sales team organized and responsive throughout the buying journey including showroom consultations, test drives, follow-up calls, and dealer appointments

Visualize KPIs, conversion rates, sales by model, and advisor performance to support faster and smarter decisions. You can also track performance across your dealer network with customizable dashboards

The unified view of Sunny CRM 360 Customer View helps sales teams deliver more relevant offers and build stronger, long-term relationships by viewing a complete profile of each customer such as purchase history, preferred vehicle types or service records

Manage individual and corporate customer records with accurate segmentation by vehicle preference, region, buying frequency, or customer lifetime value

Handle B2B clients, fleet buyers, leasing partners, and multi-brand distributors with structured account profiles. Track decision-makers, negotiation history, and contract status

Easily manage service agreements for different vehicle types, ownership plans, and warranty tiers, as well as define SLAs for routine maintenance, repairs, and extended services while ensuring consistent quality across all service centers

Track and resolve customer issues efficiently which will be automatically categorized, prioritized, and routed to the right team to ensure quick turnaround and improved customer trust

Distribute customer requests smartly across service advisors, technicians, or branches. Whether it’s a repair request, spare part inquiry, or booking reschedule

Deliver consistent and seamless after-sales support via email, live chat, and phone — all within one platform. From booking confirmations to post-service follow-ups, your team can switch channels without losing context or history

Monitor technician productivity, customer satisfaction scores, and repeated issues per model in real-time, and make data-backed decisions to improve service operations and customer experience

With Sunny CRM 360 Customer View for Automotive industry, you can easily access a complete view of every car owner such as their vehicle history, service bookings, past complaints, or preferred service center.

Maintain clean and centralized records of all customers and vehicle owners, categorized by vehicle type, warranty status, service frequency, or complaint type.

Link multiple vehicles, drivers, and historical service records under one structured account and keep service teams aligned and responsive to each account’s unique needs.